The Company Quality Policy is that we accept responsibility for the complete satisfaction of our customers. We exercise this responsibility through adequate training of our employees, adherence to proven procedures and total commitment to meeting and exceeding customer requirements, and to maintaining an organizational culture that fosters continuous improvement. We are committed to complying with ISO 9001:2015 and SN 9001:2016 requirements and to also make clear to the general public those practices and procedures that define a professional Snow and Ice Management Company.